Finding the Right Canberra Plumber

As a local property owner, it’s inevitable that you’ll require the services of a Canberra plumber at some stage. Serious plumbing issues, such as heavily blocked drains and gas leaks, are a case of when, not if. In this blog post, we explain how to find the right Canberra plumber for the job at hand.

Expertise and Experience

Plumbing is a broad and complex field, encompassing general plumbing, drainage, gasfitting and roof plumbing. Consequently, it’s important to choose a Canberra plumber with the right expertise and experience; in other words, “horses for courses.” If you’re unsure about a plumber’s level of expertise or experience in a particular field, don’t be afraid to ask.

Licensing and Insurance

It’s imperative that the Canberra plumber you choose is fully licensed and insured in the ACT. You can check licence details on the ACT Government’s public register webpage. In terms of insurance, a Canberra plumber should have Public Liability insurance, which provides protection against property damage and personal injury. It’s perfectly acceptable to ask a plumber to produce their insurance certificate.

Proven Track Record – backed by Google Reviews

It goes without saying that the Canberra plumber you select should be a proven professional. But how do you know if a plumber is any good or not? In the absence of a direct referral, the simplest way to check on a plumber is to read their Google Reviews. A good Canberra plumber will have a steady stream of positive reviews that are genuine.

Fully Equipped

A Canberra plumber should have access to a pipe camera, sonde, electric eel, pipe bending / cutting tools, trench shields and a mini excavator (to dig up and replace pipes). The right equipment enables a plumber to fix any problem in a professional and timely manner. A fully equipped Canberra plumber will usually carry all their plumbing equipment with them – with the possible exception of a mini excavator.

Local Presence

A Canberra plumber is more likely to understand the local geography and plumbing infrastructure, as well as the processes involving Icon Water (for sewer ties) and Roads ACT (for stormwater ties). A true Canberra plumber will be committed to the region, employ local manpower and source the bulk of their plumbing supplies locally.

Responsiveness

The best Canberra plumbers are responsive when it comes to returning calls and attending to plumbing emergencies. A responsive plumber / gasfitter in Canberra is usually punctual, courteous and communicative (particularly when running late). Just bear in mind that a plumber can get held up on a job, particularly when it involves a heavily blocked drain in Canberra.

How does Kennedy Plumbing & Gas stack up?